Tuesday, 16 August 2022
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Southwest joins airlines cracking down on emotional support animals

Southwest Airlines has joined the carriers cracking down on animals brought on flights, limiting passengers to a single emotional support animal that must remain in a carrier or on a leash.

The emotional support peacock barred from a United Airlines flight earlier this year would be out of luck too — Southwest will only allow dogs and cats to travel as emotional support animals. The new rules go into effect Sept. 17, the Dallas-based airline said Tuesday.

“We welcome emotional support and trained service animals that provide needed assistance to our Customers,” Steve Goldberg, Southwest’s senior vice president of operations and hospitality, said in a news release. “However, we want to make sure our guidelines are clear and easy to understand while providing Customers and Employees a comfortable and safe experience.”

Earlier this year, Delta Air Lines, American Airlines and United each tightened policies for emotional support animals, citing an increase in problems with animals in the cabin misbehaving or causing disturbances as more passengers have brought them aboard.

Source: http://www.chicagotribune.com/business/ct-biz-southwest-airlines-emotional-support-animal-restrictions-20180814-story.html

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