Monday, 15 August 2022
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Furious woman kicked out of Wetherspoons pub for dining with her dog – The Mirror

A woman was left “appalled” and angry after being kicked out of a Wetherspoons pub in south London.

Dog owner Millie Holmes was sat on a table outside of the Richmal Crompton, in Bromley South, with her boyfriend last week and ordered food and drinks.

Their five-month-old puppy was happily sat beside them – but then the “next minute a security guard comes over and tells [them] ‘no dogs allowed’.”

Millie asked where the signage was stating the rules, before a manager walked over and handed her a “refund receipt” then explained they had to refund the meal “because of the dog”.

The woman was “absolutely disgusted” with her treatment and took to Facebook to rant about her experience, MyLondon reports.

Millie was appalled by her experience at the south London pub
Bloomberg via Getty Images)

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She also alleged that the “lovely ladies” on the table next to them tried to defend them, but were then refused drinks by staff.

Millie said: “They also have signage on tables saying no smoking, I didn’t even know this could be enforced outside in a pub?”

She called for a change in signage on both the pub and its website, adding: “This has honestly ruined my day lol, I won’t ever be coming here again and I urge anyone who has a dog to go elsewhere.”

A Wetherspoon’s spokesperson said: “J D Wetherspoon’s policy with regard to allowing dogs in its pubs is published on the Company’s corporate website, under the FAQ section.

Wetherspoons welcomes assistance dogs only
Getty Images)

“This states ‘We do not permit dogs or other animals in our pubs, hotels or in external areas which belong to, or are managed by, us.

“This includes beer gardens, car parks and outside pavement areas. We realise that this may seem quite strict, but our pubs are busy, with families and children present, and we serve a lot of food. Even well-trained dogs can sometimes behave unpredictably.

“We do welcome assistance dogs. If possible, it would be helpful to our staff if your assistance dog were to wear a recognisable leash/collar or harness and if you could bring suitable documentation with you (although not mandatory requirements).’

“In addition, customers visiting the Richmal Crompton, Bromley are also advised of this policy by two signs located by the front entrance to the Pub which state ‘assistance dogs only’.

“Having investigated the matter with the management team, the pub staff apologised to the customer for any inconvenience caused and provided the customer with a full refund on the day.”

What’s your take on this situation? Let us know in the comments section.

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